Makers and your privacy

Privacy Policy

Makers Academy (“Makers Academy”, “We”, “Us”, and “Our”) are fully committed to the protection of your privacy at all times. This Privacy Statement explains what happens to any Personal Data (any information relating to an identifiable living person who can be directly or indirectly identified in particular by reference to an identifier) that you provide to us, or that we collect from you whilst you visit our site. Please read this information carefully in order to fully understand how we treat such Personal Data. We do update this Policy from time to time so please do review this Policy regularly.

Change to the Data Protection Law

The law in relation to data protection has changed from May 2018. This Privacy Notice has been updated to reflect your new rights and to update you on how we process your personal data.

You should read through this Privacy Notice to fully understand the basis upon which we collect your personal data, how we use it, where we store it and to whom it is disclosed.

We are dedicated to keeping your data safe and complying with applicable data protection legislation.

Your Rights

By law, you have a number of rights when it comes to your personal data. Further information and advice about your rights can be obtained from the data protection regulator in your country, in the UK this is the Information Commissioner’s Office (ICO). These rights include:

1. Right to be informed

You have the right to be provided with clear, transparent and easily understandable information about how we use your personal data and your rights. This is why we’re providing you with the information in this Notice.

2. Right of access

You have the right to access your personal data and supplementary information. This allows you to be aware of and verify the lawfulness of the processing.

3. Right to rectification
You are entitled to have your data corrected if it is inaccurate or incomplete.

4. Right to erasure
The right to erasure is also known as ‘the right to be forgotten’. It enables you to request the deletion or removal of your personal data where there’s no compelling reason for us to keep processing it. This is not a general right to erasure; under certain circumstances we will need to continue processing your data in spite of a request for its deletion.

5. Right to restrict processing
You have the right to request the restriction or suppression of your personal data. However, this is not an absolute right and only applies in certain circumstances. When processing is restricted, we can still store your personal data, but may not use it further.

6. Right to data portability
This allows you to obtain and reuse your personal data for your own purposes across different services, for example. It allows you to move, copy or transfer personal data easily from one IT environment to another in a safe and secure way.

7. Right to object
You have the right to object to processing for direct marketing (which we will only do with your consent) and also to processing which is carried out for the purposes of our legitimate interests

8. Rights related to automated decision making including profiling
This allows you to object to any decision based solely on automated processing and you can request the chance to have a decision considered by a human so that they are able to express their point of view, or challenge the decision.

9. Right to lodge a complaint
You have the right to lodge a complaint about the way we handle or process your personal data with your national data protection regulator.

10. Right to withdraw consent
If you have given your consent to anything we do with your personal data, you have the right to withdraw your consent at any time (although It’s important to note that the withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal). This includes your right to withdraw consent to us using your personal data for marketing purposes.

We are required by law to act on requests and provide information free of charge, except where your requests are manifestly unfounded or excessive (in particular because of their repetitive nature) in which case we may charge a reasonable fee (taking into account the administrative costs of providing the information or communication, or taking the action requested), or refuse to act on the request.

Please consider your request responsibly before submitting it. We’ll respond as soon as we can. Generally this will be within 1 month from when we receive your request but, if the request is going to take longer to deal with, we’ll come back to you and let you know within the 1 month period.



In running and maintaining our website we may collect and process the following data about you:

Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
Information provided voluntarily by you. For example, when you register for information or submit an application. This may include:

  • Name
  • Email address
  • Contact phone number
  • Work background
  • Other information as submitted from time to time
  • Information that you provide when you communicate with us by any means.


We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:

  • To provide information to you that you request from us relating to our products or services
  • To provide additional information to you relating to our services that may be of interest to you
  • Notify you of upcoming events
  • To send updates via our newsletter
  • To contact you to ensure our records are up to date
  • To inform you of any changes to our website, services or goods and products
  • Once you have completed the application to the Makers Academy course, we may contact you by phone or text message to assist in the application process only, you will not be contacted this way for marketing purposes.


In operating our website and supplying you with our service, it may become necessary to transfer data that we collect from you to locations outside of the European Economic Area (EEA) for processing and storing.

We have obligations to ensure that your personal data processed by us or by our suppliers and partners operating outside the EEA is treated securely and is protected against unauthorised access, loss or destruction, unlawful processing and any processing which is inconsistent with the purposes set out in this Notice.

Please get in touch for a list of the suppliers and processors we currently use, and other parties to whom we disclose your personal data. We can also send information about how these parties use your personal data, any processing they perform outside the EEA, and the safeguards that are used to protect your personal data if this happens. This information may change from time to time. Please ask us if you would like more information about the safeguards that are used to protect your personal data when it is processed outside the EEA (see Contacting Us below).

By providing your personal data to us, you agree to this transfer, storing or processing.

In addition to the purposes set out above, we may also provide your personal data to our processors who perform certain business services for us. We share your personal data with third parties who:

  • Send emails on our behalf
  • Facilitate requested communication
  • Carry out payments
  • Collect feedback
  • Track movement on our website (see Cookies Policy)

We will not disclose your personal information to any other party other than in accordance with this Privacy notice and in the circumstances detailed below:

  • In the event that we sell any or all of our business to the buyer.
  • Where we are legally required by law to disclose your personal information.
  • To further fraud protection and reduce the risk of fraud.
  • It is important that the personal information we hold about you is accurate and current. Please get in touch with us if your personal information changes during your relationship with us.



In most cases, it is in our legitimate interests to collect and use the personal data referred to above (see “Information We Collect” above) so that we can provide you with a service and better understand our customer base so that we can improve our services and marketing activities (which could also benefit you).

As previously mentioned, we will process your data for the purpose of sending you marketing communication after obtaining your consent to do so.



Where Makers Academy is legally obliged to retain personal data for a specified minimum or maximum period by law, regulation, court order or otherwise, Makers Academy shall retain the required personal data for that minimum or maximum period.

Subject to the above, Makers Academy shall retain personal data as long as is necessary for the purpose for which the personal data was collected, subject to the valid exercise of any data subject right, including to withdraw consent (and there is no other legal basis to process the personal data), to object to processing, to require restriction of processing or erasure of the personal data, and there is no ground on which to refuse the exercise of such right.



The information you supply is used by the Education and Skills Funding Agency, an executive agency of the Department for Education (DfE), to issue you with a Unique Learner Number (ULN) and to create your Personal Learning Record, as part of the functions of the DfE. For more information about how your information is processed, and to access your Personal Learning Record, please refer to:



On occasion we include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data.



Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website.

We may gather information about your general Internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally. It is statistical data. This statistical data does not identify any personal details whatsoever.

You can adjust the settings on your computer to decline any cookies if you wish. This can easily be done by activating the “reject cookies” setting on your computer.


Please do not hesitate to contact us regarding any matter relating to this Privacy Notice and your personal data at

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